01

Request the fit-out pack and a current plan

Find out where the shopfront line is, how signs may be fixed, and which landlord finishes need to remain. Ask about loading, work hours and the steps for opening. Central Park Towers publishes an example of a landlord manual. Get your own building’s current pack, since its rules and approval sequence may differ.

02

Plan around a delivery as well as a sale

Take the largest carton you expect to receive and follow its route from the loading bay to the shelf. Think about who will restock while customers are in the store. On the sales floor, draw out a queue and mark the return point, card terminal and wrapping station. Give the busy spots enough room before the fixtures are made.

03

Decide what comes from the brand and what is made locally

Draw up a list of supplied fixtures, items the contractor makes and equipment that needs a connection or bracket. Include lead times, final site measurements and who checks each piece on delivery. Confirm the light and power positions with the display team before walls and counters close.

04

Ask who releases the shop to trade

Agree which inspections, records and sign-offs have to happen after installation. Put them on the same schedule as merchandising, staff training and stock delivery. If the landlord comments on a shopfront detail, you want to see which order is affected and who can approve a revision without losing the rest of the programme.

Retail fit-out
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