01

Agree what counts as a change before site starts

A change can be your decision to add a cupboard or a repair discovered once a wall is opened. Keep the original quotation and drawings together so the team can show what is different. Give one person the job of approving changes, and tell the team what to do if that person cannot be reached.

02

Ask for three things before saying yes

What changes on site, what does it cost, and does it move another date? Get the answer and your approval in the same place. If a sink change also delays the worktop template, put the revised date in the programme. That saves the plumber and cabinet fitter from working to two different versions of the job.

03

Walk the rooms with the list open

Describe each item by room, location and what needs to happen. “Adjust left vanity drawer so it clears the door” is more useful than “fix bathroom.” Add a photo where it helps, agree who owns the item and set a date to recheck it. Keep safety and operating issues visible ahead of cosmetic touch-ups.

04

Collect what you will need once the team leaves

Ask for the relevant care instructions, warranties, test records and drawings showing installed work. Find out how to reach the people who look after different packages. Keep the final change log with those records so you can see what was supplied if you need a replacement hinge, a matching tile or a service visit later.

Project management & delivery
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